AI offers a glimpse into government-wide efforts in recent years to boost the use of new technologies within the civil service, but also raises questions over how they could be used to shape policy. The latest generation of chatbots, powered by artificial intelligence (AI), can quickly analyse reams of information, including images, to answer questions and summarise long articles. They are expected to upend working practices across the economy in the coming years, andĀ they will have “significant implications” for the way officials work in future. The chatbots have been used to analyse lengthy reports – a job that would normally be done by humans. AreĀ Chatbots diluting the education system ?