Microsoft Corp. is launching a set of artificial intelligence tools designed to send emails, manage records and take other actions on behalf of business workers, expanding an AI push that intensifies competition with rivals like Salesforce Inc.The agents are like smartphone apps for the AI age, said Jared Spataro, who oversees Microsoft’s workplace AI products. The AI tools, some acting autonomously and others in concert with a worker, can complete tasks like researching and sorting through sales leads or updating a customer support ticket after a phone call. Will this deepen the rivalry with Salesforce?

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