The advances in medical care continue to amazeāthe swift development of the Covid-19 vaccines is the latest example. But as medical treatments become more effective, they also become more complex, making them harder to manage at scale. Reliable identity authentication is the foundation of better, more efficient healthcare that puts the patient at the centre. The Covid-19 pandemic driving faster change and technology has a key role to play. What is effect of over reliance on technology in the health sector ?