Process mining refers to a technique that extracts data from various IT systems (such as ERP or CRM platforms) to visualise how business processes are actually being carried out, as opposed to how they are ideally intended. It identifies deviations from the standard process, highlights inefficiencies and provides a clear picture of real-world workflows. With detailed process visualisations and real-time insights, businesses can significantly reduce waste, streamline workflows and improve overall efficiency. Execution management software takes these insights a step further by enabling real-time interventions and adjustments. What is your take on AI and process mining ?
