Guernsey States IT outages linked to irregular maintenance

The failure of air conditioning and power units caused four data outages between November and January making internal systems and the States website unavailable. A failure of back-up systems and a reliance on out of date kit were behind a number of IT outages suffered by the States of Guernsey. The IT outage wasn’t just about a website going down – it meant people’s benefits not being paid, children unable to learn and civil servants left unable to do their job. A review highlights the need for a better, more resilient IT infrastructure and that we must get there faster. How regularly should a system be maintained ?