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Robots in service industry

The robotics industry was once considered to eat human jobs and replace them with machines. However, robotics is not about replacing humans but it’s about improving and automating human tasks to reduce time and improve task efficiency. The AI boom has accelerated the adoption of automation in organizations. According to the International Federation of Robotics (IFR), the sales of professional service robots soared by 30% in 2023 worldwide.The transportation and logistics service was among the markets with the highest robotics sales in 2023. The total units built for the application class transportation and logistics was approximately 113,000, up 35% year-over-year. Will robots ultimately replace human workforce?

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