In recent months, fewer people have become willing to take their chances on the streaming menu, with Netflix losing nearly one million subscribers between April and July – although that was less than the two million it had feared. Subscribing to a streaming service can be a bit like ordering a take-away when you don’t know what you want to eat – paying the money and hoping what arrives is to your taste. Netflix does remain the world’s most popular streaming service, but Tuesday’s figures showed its biggest fall in subscriber numbers to date, three months after its first ever drop sent its share price plummeting. Is Netflix really experience service ?

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